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Microsoft 365
Elevate UC
Phone System Features
Desk Phones
Yealink T44W
Your Yealink T44W is a world-class desk phone that has all of the features you'll ever need! Learn more about the T44W and Elevate
Account Setup
First Time Setup Instructions
1. Open a web browser and go to mail.valleyadvantages.com 2. Enter your email address 3. Click "Next" 4. Enter your temporary password 5. Click "Sign in" 6. Click "Next" 7. Download the Microsoft Authenticator app on yo...
VADV M365
Meta
Welcome to the Calico Systems Knowledge Base!
How can we help you today? Whether you need technical support, want to submit a request, or are looking for answers, you're in the right place. This Knowledge Base is your central hub for documentation, guides, tutorials, and self-service resources. If you can...
Elevate Apps
How do I download the Elevate app?
To download the Elevate app on your device(s), go to https://serverdata.net/elevateapps and choose the appropriate link to download the app to your device.
Edit On-Call Schedule in Elevate
1. Log in to the Elevate admin panel Go to: https://cp.serverdata.net/ 2. Click "Elevate" 3. Click "Auto Attendant" on the left hand side 4. Click "OnCallAA" IMPORTANT: Until the final switchover, please click "TempPreSetup" 5. Click the time slot you want to ...
Accessing Outlook Shared Mailboxes
Learn how to access shared mailboxes inside of Microsoft 365.
Access a shared mailbox via Outlook Web
1. Open the Outlook web client Go to https://outlook.cloud.microsoft and log in with your account, do not try to log in as the shared mailbox. 2. Click the circle with your initals in the top right 3. Click "Open another mailbox" 4. In the box that appears in...
Access a shared mailbox from the Outlook mobile app
(screenshots coming soon) Download and install the Outlook mobile app. Sign in with your company Microsoft. Tap the circle in the top left corner of the screen beside Inbox. Scroll down to the bottom and click the gear icon. Tap Accounts, and Add Account. Tap...