Welcome to the Calico Systems Knowledge Base!

How can we help you today?
Whether you need technical support, want to submit a request, or are looking for answers, you're in the right place. This Knowledge Base is your central hub for documentation, guides, tutorials, and self-service resources.
If you can't find what you're looking for, our team is always happy to help.
Need Support?
Submit a Support Request
Open a support ticket for technical issues, service requests, or general assistance.
Managed Services customers | Non-Managed Businesses | Residential Customers
Or, chat with our self-service support AI
Client Portal
For primary contacts at clients only: View existing tickets, check project updates, and manage your requests: https://my.calico.systems
Emergency Support
If your business is experiencing a critical outage during business hours, please call us immediately rather than submitting a ticket.
Call Us
📞 (814) 275-6020
Self-Service
Our self-service tools are available 24 hours a day.
Password Reset
Microsoft 365 Sign-In
Remote Support
Device Enrollment
Status Page
Download Center
New to Calico Systems?
Start here if you're a new client.
Getting Started
Contact Information
How Support Works
Service Hours
Emergency Procedures
Meet Your Calico Captain (if applicable)
About Calico Systems
At Calico Systems, we believe technology should make your organization stronger, not more complicated. We combine responsive local support with enterprise-grade tools to help businesses stay secure, connected, and productive.
Whether you need help with cybersecurity, cloud services, communications, or day-to-day IT support, we're here when you need us.
Contact Us
Calico Systems
📞 Phone: (814) 275-6020
✉️ Email: support@calico.systems
🌐 Website: https://calico.systems
Business Hours:
Monday through Friday
9:30 AM to 5:00 PM
Emergency support is available for managed service clients.