Welcome to the Calico Systems Knowledge Base!

How can we help you today?

Whether you need technical support, want to submit a request, or are looking for answers, you're in the right place. This Knowledge Base is your central hub for documentation, guides, tutorials, and self-service resources.

If you can't find what you're looking for, our team is always happy to help.

Need Support?

Submit a Support Request

Open a support ticket for technical issues, service requests, or general assistance.

Managed Services customers | Non-Managed Businesses | Residential Customers

Or, chat with our self-service support AI

Client Portal

For primary contacts at clients only: View existing tickets, check project updates, and manage your requests: https://my.calico.systems

Emergency Support

If your business is experiencing a critical outage during business hours, please call us immediately rather than submitting a ticket.

Call Us

📞 (814) 275-6020

Self-Service

Our self-service tools are available 24 hours a day.

• Password Reset
• Microsoft 365 Sign-In
• Remote Support
• Device Enrollment
• Status Page
• Download Center

New to Calico Systems?

Start here if you're a new client.

• Getting Started
• Contact Information
• How Support Works
• Service Hours
• Emergency Procedures
• Meet Your Calico Captain (if applicable)

About Calico Systems

At Calico Systems, we believe technology should make your organization stronger, not more complicated. We combine responsive local support with enterprise-grade tools to help businesses stay secure, connected, and productive.

Whether you need help with cybersecurity, cloud services, communications, or day-to-day IT support, we're here when you need us.

Contact Us

Calico Systems

📞 Phone: (814) 275-6020

✉️ Email: support@calico.systems

🌐 Website: https://calico.systems

Business Hours:
Monday through Friday
9:30 AM to 5:00 PM

Emergency support is available for managed service clients.